980 Beaver Grade Road, Suite 101, Moon Township, PA 15108 | 412-329-7267
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Policies and Procedures

Our office works very hard to bring your child the safest and most modern dentistry available. In order to help with scheduling and other services, we ask that you please familiarize yourself with our policies below.

Appointment Policies

  • We must have a 24-hour notice in order to cancel your appointment. If notice is not given, this is considered a BROKEN appointment. A $50.00 fee must be paid before another appointment can be made.

  • We reserve the right to stop treatment for any patient who has more than two consecutive broken appointments.

  • We reserve the right to reschedule an appointment or to perform fewer dental procedures for patients arriving late for an appointment.

  • If your child is under the age of 5 we request that you schedule a morning appointment. Younger children do better when they are well rested.

Payment and Insurance Policies

  • The estimated balance , the difference between the billable services and the amount paid by your primary insurance, is due at the time of service .

  • If payment in full is not made within 90 days of treatment, the account will be referred to a collections agency or an attorney.

  • If Nitrous Oxide gas is used, a $72.00 fee must be paid at the time of service. Most insurance companies DO NOT PAY for this service .

  • We are not responsible for knowing your dental insurance coverage . You, the guarantor, are responsible to fully understand the coverage provided by your employer and your chosen dental insurance coverage. We recommend you to contact your dental insurance prior to your visit to get an understanding of what will and will not be covered at our practice.

  • All insurance coverage information must be provided at the time of service including all secondary insurance information . If the insurance coverage is not provided, you, the guarantor, are responsible for the payment in full at the time of service.

  • If payment by your primary insurance company is not made within 60 days we will expect you to pay the balance in full.

  • If payment by your secondary insurance is not received within 30 days of when it was submitted, the balance due is the guarantors responsibility .

  • There is a $30.00 fee for all returned checks.

  • We accept payment via check, Mastercard, Visa, and Discover

Office Conduct Policies

  • No cell phones, cameras, video cameras , along with any other type of audio or video recording device is permitted in the office without the consent of the practicing dentist.

  • Only one parent/guardian is permitted back in the operatory with the patient at a time.

  • No siblings or other family members are permitted back in the operatory.

  • If you choose to accompany your child to the operatory we ask that you please remember to play the role of a silent and supportive observer. Please do not give your child undo anxiety by using words that may frighten them, or talking about your own personal experiences at the dentist. Remember we want this to be a positive experience.

  • Understand that this dental practice caters to children and that inappropriate language or conduct will not be tolerated.

Standard of Care Policies

Fluoride

The American Academy of Pediatric Dentistry and the American Dental Association recommends a professional topical fluoride application for children with a moderate risk of cavities be done at least every six months. This helps to prevent cavities. Some insurance companies, in an effort to reduce their costs, only cover the procedure once a year. We believe it is still an important part of your child's routine dental visit. Please indicate at the time of service what your preferences are.

Resin(White) Filing

The preferred method of treating cavities at Iannessa Pediatric Dentistry is with the use of Resin material. Not all insurance companies will cover the use of resins or white fillings, and you may be responsible for paying the difference between amalgam, silver fillings, and resin, white fillings.

 
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